We are a group of qualified experts from all over the world


We're a global professional services firm delivering the business outcomes that transform industries and shape the future. Fusing real-world expertise and collaborative innovation, we make businesses work better – breaking down boundaries, creating simplicity from complexity, and building ecosystems of impact.

Guided by our experience reinventing and running thousands of processes for hundreds of companies, our Global Fortune 500 clients come to us for digital-led innovation and digitally enabled operations that dig deep into data to turn insight into action. And we do it all with purpose.

From New York to New Delhi and more than 30 countries in between, our 1,000+ team is passionate about our relentless pursuit of a world that works better for people.


Full-time Staff


Active Clients


Year Established


Awards Won


Xpress BPO began in 2018 as a business unit within Inbound Hype (Pvt) Ltd. Then, in April 2022, we became an independent company, bringing our process expertise and unique DNA in Lean management to more companies.

We're planning to position ourselves as a publicly traded company by the year 2025. Our goal is to transform into a company with 10,000+ employees and an annual revenue of $100 million.


Meet our management team with decades of experience

Roy Weerakkody


Roy Weerakkody is the CEO of Xpress BPO and serves on its board of directors. Before being named CEO in November 2020, Roy was Inbound Hype's Chief Operating Officer and was responsible for all of the company's worldwide sales and operations, including the end-to-end management of Inbound Hype's supply chain, business development activities, and service and support in all markets and countries. Prior to joining Inbound Hype, Roy worked as a general manager in Accenture, one of the largest BPO companies in the world.

Do what you do best. Outsource the rest.

Kushi De Mel


Kushi De Mel is Xpress BPO's Chief Operating Officer and reports to CEO Roy Weerakkody. She oversees Xpress BPO's entire worldwide operations, as well as customer service and support. Having 20+ years of experience in the BPO space, and holding an MBA from none other than Harvard Business School, we couldn't have hoped for a more competent COO. She ensures the company has effective operational and financial procedures in place, sets comprehensive goals for performance and growth, participates in expansion activities, and establishes policies that promote company culture and vision.

Outsourcing is inevitable.

Sam Rodriguez


Sam Rodriguez is Xpress BPO's Chief Financial Officer and reports to CEO Roy Weerakkody. As CFO, Sam oversees the accounting, business support, financial planning and analysis, treasury, M&A, investor relations, internal audit and tax functions at Xpress BPO. Sam has over 25 years of experience building and leading finance teams in global companies with significant operating scale and complexity. Before joining Xpress BPO, Sam was the CFO for Huawei Sri Lanka - a Chinese multinational technology corporation.

Outsourcing is a powerful tool for leverage.

Midori Perera


Midori Perera is Xpress BPO's Chief Information Officer and reports to CEO Roy Weerakkody. As CIO, Midori is responsible for all the information and data related to the organization. She oversees the IT initiatives and digital systems that are required to scale up Xpress BPO in the information aspect. Midori has over 25 years of experience building and leading data processing teams in global companies with significant operating scale and complexity. Before joining Xpress BPO, Midori was the CIO for Saudi Aramco - a Saudi Arabian public petroleum and natural gas company based in Dhahran.

Master your strengths, outsource your weaknesses.


Check out our latest blog content

January 28, 2023
How To Start A BPO Company
Starting a BPO company? Learn the essential steps including market research, developing a business plan, building a team, and more with our detailed guide.
January 26, 2023
How to Choose the Right BPO Partner in Sri Lanka
Choosing the right BPO partner in Sri Lanka is crucial for the success of your business. Learn key factors to consider & a list of top companies incl. Xpress BPO in our detailed article on "How to Choose the Right BPO Partner in Sri Lanka." #BPO #SriLanka #Outsourcing
January 22, 2023
What Is Outsourcing, How It Works, And It’s Future
Unlock the secrets of outsourcing! Learn what it is, how it works, & its future potential in our comprehensive 3000-word article. #outsourcing #business #future